Jr. Network Engineer Position

The Jr. Network Engineer performs the day-to-day tasks to ensure that PEAK Internet network meets the needs of residential and business customers. The Jr. Network Engineer performs installation, monitoring, and maintenance of equipment and facilities used to deliver services to our customers. This is an exempt position and reports to the Chief Technology Officer.

ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits.

1. Analyze, configure, install and monitor power equipment, Central Office equipment, network distribution systems, FTTX, Optical-CXR, Ethernet facilities and other network systems.
2. Processes new installation service orders and service changes orders in a timely manner based on department guidelines. Provision and maintains accurate subscriber records in NMS and OSS/BSS
3. Devise, draft and produce detail drawings to be used for both record-keeping, installation of all engineered equipment and special circuits.
4. Issue detailed Method of Procedure instructions for installation, and testing of equipment involved.
5. Installs, maintains and troubleshoots network equipment, such as router/switch equipment, transport equipment, DHCP servers, DNS servers and voice equipment.
6. Support new developments, network relocations and network upgrades.
7. Identify areas of operation, which need upgraded equipment, applications, and operating systems
8. Assists with on-call rotation, maintenance window and emergency outages as needed. Performs emergency repairs as required.
9. Understand overall company vision, align department priorities and activities to reflect and support those goals.
10. Other duties and special projects as assigned.

POSITION REQUIREMENTS:
Qualified candidates for this position will have relevant education and experience necessary to perform the
essential functions and meet the minimum performance expectations for this position.

Required Education and Experience

• • Minimum high school diploma or GED and vocational or technical training in telecommunications systems, computer networks, or related field; or any combination of education, training, and experience that provides the required knowledge, skills, and abilities.
  • 1-2 years’ experience in telecommunications industry
  • Valid driver’s license. Other driving-related requirements may apply depending on the nature and scope of responsibilities associated with driving on behalf of PEAK.

  Knowledge, Skills & Abilities

  • Experience in network design, network architecture, protocols and network topology. TCP/IP and the OSI model.
  • DWDM and OTN networking and topologies
  • Knowledge of network designing software, such as Visio
  • Monitor network, equipment and customer circuits
  • Experience of FTTP access technologies to include PON and Active Ethernet
  • Knowledge with Ciena/Cyan, Calix, Juniper, Mikrotik, etc.
  • Knowledge with wireless equipment (Ubiquiti, Mimosa,Tarana etc.)
  • Strong understanding of IP routing protocols (OSPF, BGP) and IPv4/IPv6, MPLS, L2/L3 VPN.
  • Knowledge of LAN and WAN design technology, configuration, architectures, cablings, software, and hardware, including hubs, routers, servers, switches and associated equipment.
  • Experience with scripting and deployment of scripts within the network.
  • Experience with UNIX/LINUX systems
  • Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing outstanding customer service.
  • Strong technical, troubleshooting, problem solving, research, organizational and analytical skills, combined with the ability to prioritize tasks and meet established deadlines. The ability to multitask is also essential while remaining flexible with changing priorities and deadlines.
  • Well-reasoned decision making with a high attention to detail regarding organization, planning, workflow, and project prioritization to ensure tasks are completed efficiently and accurately.
  • Highly ethical, self-motivated individual with ability to work independently and/or with limited direction, as well as cooperatively in a team environment, while consistently demonstrating collaborative, respectful and productive work habits.
  • Communicate in a professional, respectful and courteous manner with all employees, the Board of Directors, customers and others with whom we may work. Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization’s strategic goals.
  • Recognizing that job safety is a primary objective in all duties, attend and participate in company safety and training meetings.

  AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS:
  Availability and Accessibility
  Approximately 40 hours/week will be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position will also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends.

  Physical Demands
  The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  Other Requirements:

  • Able to lift, transport and/or move up to approximately 25 lbs.
  • Drive on behalf of PEAK and/or report for work in all types of weather.

  DISCLOSURES:
  This job description is not an employment agreement or contract. It is intended as a general guide of the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is by no means an exhaustive list of all of the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form.

  Refusal or unwillingness to perform duties and tasks assigned in a positive, professional and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations.

  Resume Submission:
  Please send your resume to jobs@peakinternet.com with “Jr. Network Engineer” in the subject line.

  PEAK is an equal opportunity employer.